Terms and Conditions
1. Introduction
Welcome to Pive Toivonen – Kettu Galleria Shop(“we,” “our,” “us”). These Terms and Conditions govern your use of our website https://pivetoivonen.fi/ and the purchase of products from our online store. By accessing or using our site, you agree to be bound by these terms.
2. Use of the Website
By using this website, you confirm that you are at least 18 years old or have legal permission from a parent or guardian. You agree not to:
- Use our site for unlawful purposes
- Attempt to interfere with the security of the site
- Copy, reproduce, or exploit any content from our store without permission
3. Products and Orders
3.1 Product Information
We strive to provide accurate descriptions and images of our art products. However, colors and details may vary slightly depending on your screen settings.
3.2 Placing an Order
By placing an order, you agree to provide accurate and complete information. Once your order is confirmed, you will receive an email confirmation. We reserve the right to refuse or cancel orders due to:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
3.3 Pricing and Payment
All prices are listed in Euro and include applicable taxes. Payment must be completed at checkout through our secure payment gateways, including Klarna and credit cards.
4. Shipping and Delivery
4.1 Processing Time
Orders are typically processed within 7 business days. Custom or made-to-order items may take longer.
4.2 Shipping Costs and Timelines
Shipping fees and estimated delivery times are displayed at checkout. We are not responsible for delays caused by shipping carriers or customs.
4.3 International Orders
For international orders, you may be responsible for customs duties or import taxes. These are determined by your country’s regulations and are not included in our prices.
5. Returns and Refunds
5.1 No Returns Policy
All sales are final. We do not accept returns or exchanges, as each piece of artwork is unique and carefully handled. Please review product details thoroughly before making a purchase.
5.2 Refund Policy for Damaged or Defective Items
We only offer refunds if an item arrives damaged or has a defect. If you receive a damaged product, please contact us within 14 days of delivery with photos of the damage. We will assess the issue and, if approved, issue a refund or replacement at our discretion.
Refunds will be processed to the original payment method within 14 business days. Shipping costs are non-refundable unless the item was faulty upon arrival.
6. Intellectual Property
All content on this website, including images, text, logos, and artworks, is the property of Pive Toivonen – Kettu galleria. Unauthorized use, reproduction, or distribution is prohibited without prior written consent.
7. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products. In no case shall our liability exceed the amount paid for the purchased product.
8. Privacy Policy
Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
9. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Any changes will be effective immediately upon posting. Continued use of the site constitutes acceptance of the revised terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: kettu.galleria (at) monordi.fi